Questions about the app? Find answers just by tapping below. Please feel free to contact us if your concerns are unresolved.

What can I use this app for?
DocsApp is the best app for over 70% of your health concerns!
-Chat with 5+Years experienced MD & MBBS certified doctors, Nutritionists, Sexual health advisor, Clinical Psychologist etc. You can also consult over voice calls,attach images of your affected area, prescription and reports.
-Read health tips and remedies recommended by specialist doctors from top cities
-Book Lab tests for Home Collection @ discounted prices (up to 20% off , offered in selected cities only)
-Order medicines to be delivered at home @ discounted prices (upto15% off, offered in selected cities only)
Our consultation fess are much more reasonable than clinic rates. You can save up to 60% by consulting India’s top doctors through DocsApp. Adding the savings of NOT travelling in traffic and waiting for appointments, DocsApp is a deal you cannot resist! #Healonline #healthonmobile
It's really easy! All you have to do is fill in the quick form that comes up on clicking “Talk to a specialist” on the home screen. The doctor’s assistant will guide you through the chat after that. At any point of time, you can always contact our support team through live chat.
Any medical question that you need to ask with a doctor who specializes in that area. Our doctors help with pregnancies, fevers, colds, sexual issues, weight and a whole lot more. Please visit our “What we treat” section for more details. We do not answer general questions that are not directly related to your health (eg, How to make green tea? What is the best sexual position? What is a good career choice?)
Yes. We have a team of carefully selected and personally verified MD & MBBS doctors from across India. Each doctor has received extensive training to consult you over the app. Once a doctor is allocated to you, his/her profile can be viewed by tapping on their profile picture. Your medical information will remain completely private.
We need your mobile number, email to ensure that you can be immediately informed when your doctor responds or when your medicines ship or to schedule your tests. We need your personal details such as - age, gender, height, weight etc. purely for medical usage by the doctor, so as to prescribe the most appropriate medicines and tests. We will never share your information with anyone else.
Yes, we strive hard to ensure that you get to discuss your concern with a MD or MS who specializes in that area. You can check 'What we treat' section to know all the specializations we cover. For eg: If you have childcare concerns we connect you with a Pediatrician , for Women’s issues we have highly experienced Gynecologists etc.
Yes. All your consultations are stored separately and can be viewed from Home screen. You can continue talking to the same doctor by selecting respective conversation on the Home screen. In case your 3-day consultation period gets over and you need to consult the same doctor again, you can do so by paying the consultation for a new session with the same doctor. They will have your chat history as well as any reports or images that you had attached earlier.
Can I use this app in emergencies?
No. This is app is for primary care- the kind of problems that your family doctor can help you with. Doctors on this app can only help you with consultation based issues that can be shared in the form of messages, pictures and medical reports. In case of a life- threatening emergency, please call an ambulance or head to a good hospital.
We mostly have allopathic doctors on our team. We do not advise on homeopathy, Ayurveda or any other form of treatment. We suggest over- the- counter (OTC) medicines and home remedies, just as your family doctor would. The same can be ordered on our app and will be delivered at your doorstep by our partners Pluss/Zigy.
We have partnered with India’s leading diagnostic lab - Thyrocare, SRL & Portea. We are expanding our network to cover more service providers and cities.
Our doctors are available 24/7. Only our specialty doctors are subjected to availability during late hours (11PM to 6:00AM). However, all times you can contact our support team under support chat section if you need further assistance.
One consultation lasts for 3 days, after which the consultation will automatically be closed. However, if you have any followup questions regarding your consultation, you may proceed by clicking on followup inside respective chat. Your old conversation with the doctor will NOT be lost.
We are extremely careful about how we provide medical information. Our doctors chat with adults so that they can be sure that the user fully understands the issues present and the advice they are providing.
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